Refund policy
Carspecy does not currently accept real customer payments. This page records that boundary and the safeguards required before paid launch.
Current staging position
No visitor should be asked to pay for a Carspecy report while the service remains in this state. If a page appears to request a real payment, do not continue and use the contact-status page for the current support boundary.
Before public sales begin
Carspecy will publish a complete paid-service policy covering:
- failed, duplicate and unauthorised charges;
- reports that cannot be generated or delivered;
- material report defects and correction handling;
- multi-report pack balances and any applicable expiry;
- request deadlines, response times and refund destination;
- mandatory consumer rights that cannot be excluded.
Report corrections are separate
A catalog correction or clarification is not automatically the same as a refund. The final policy will explain when Carspecy corrects or reissues a report and when a payment refund is appropriate.
Launch gate
Live payments must remain disabled until the merchant identity, verified support mailbox, customer terms, privacy notice, refund process, production webhook, report delivery and operator monitoring have passed their activation checks.